ranroswang@hksparkling.com 
+86 138 2341 8469
EXCAVATOR PARTS MANUFACTURER—SPARKLING MACHINERY SERVICE
We stand out as a supplier of excavator and engine components by providing specialized services, leveraging advanced software, and catering to a diverse range of top-tier brands in the industry.
We specialize in excavator and engine components and supply a range of professional services:
SPARKLING MACHINERY Advantages
In the fast-growing excavator parts industry, we combine R&D, manufacturing, marketing, and training to provide exceptional service to meet the growing demand for excavator and engine component solutions.
SPARKLING MACHINERY Service Process
0.1 Receive Customer Inquiry
SPARKLING MACHINERY initiates the service process by receiving inquiries from customers. This includes detailed information about the customer's specific requirements and specifications for excavator parts. such as part number, engine model, machine model, parts photos, parts name, etc.
0.2 Sales Representative Quotation
SPARKLING MACHINERYs ' dedicated sales representatives provide detailed product quotations based on the customer's inquiry, encompassing pricing, availability, and other relevant information. The sales team may engage in communication with the customer to ensure a clear understanding of their needs.
0.3 Order Confirmation and Payment
Once the customer accepts the quotation, both parties confirm the details of the order, including product specifications, quantity, and pricing. The customer then makes the payment, initiating the order processing.
0.4 Prepare Goods
SPARKLING MACHINERY begins preparing the customer's order, ensuring that the required excavator parts are ready as per the order specifications. This may involve sourcing products from partner factories or engaging in in-house production.
0.5 Arrange Shipment
Once the ordered parts are ready, SPARKLING MACHINERY arranges logistics to ensure the timely and secure shipment of goods. This includes coordination with customers and logistics companies to guarantee fast and safe transportation.
0.6 Customer Receives Goods
The customer receives the ordered goods within the agreed-upon timeframe. SPARKLING MACHINERY may provide tracking information for customers to stay informed about the location and status of their shipment.
0.7 Feedback on Usage
After receiving and using the excavator parts, customers may provide feedback on product performance and usage. SPARKLING MACHINERY actively collects this feedback for continuous improvement in product quality and service levels.
A Professional Team To Back You Up
Our customer service team is a dedicated, hard-working group specially selected for their enthusiasm and commitment to providing excellent customer service.
They offer advice, answer any queries, and offer continuous support even after a purchase is completed.
Get in touch
We are committed to producing the highest quality products at the most competitive prices. Therefore, we sincerely invite all interested companies to contact us for more information.
After 15 years of hard work, SPARKLING has focused on the production, sales and service of excavator accessories and has established a strong sales network around the world; we have many agents in different countries.
Contact us
Email: ranroswang@hksparkling.com
Wechat: +86 136 0901 0879
Skype: foreverlucia1
WhatsApp: +86 136 0901 0879
Address: No. 514-515, Hulin Road, Tianhe District, Guangzhou, China.